Faq

General


What is The Coriunder service?
Coriunder is a payment gateway turned into a user management system. Our system allows you to manage your customers, merchants, affiliates and banking partners from one backend solution.
Take control of your users from onboarding to the day to day activity.
What can i build with the Coriunder service?
The Coriunder backend manages users in general with added value to the ecommerce and fintech verticals - you are not limited to any type of app or service. need additional tools? you can use our API to spec your own module to add to the Coriunder backend.
How does Coriunder protect my data?
As a PCI Level 1 gateway, our system maintains the highest level of security to protect your data and your users' data.
Being PCI level 1 certified means we are always working to maintain our certification and undergo security checks on a routine basis.
Does my client know about Coriunder?
The SandBox and Beta plan are "powered by Coriunder". the Launch plan removes all of the Coriunder branding and your users will not see any reference to Coriunder.
How do my clients connect to my platform?
Once you move to the Beta program you will have your own "developer zone" that will enable your clients to integrate to "your" API - you can have a look at the developer zone here
Developer Zone
Faq

License and Support


What is the SandBox plan?
Our "SandBox" plan is meant for all developers, experienced and beginners, solo or teams - Start developing your app's MVP and don't hassle yourself with the backend system.
After our kickoff session we will give you a token to access our Cloud API so you can start building your app - you can build a working version of your app to show off to your friends or investors. once you want to officially launch your Beta you can upgrade your plan and the only thing you will have to do is replace the URL for the service.
What happens to my data while on the SandBox plan?
While on the SandBox plan you are connected to our Cloud environment which means you are "playing" with test data - all users that have been created on the Cloud environment stay in the Cloud environment. when you start your Beta all of the data will stay with you.
What kind of support do I get in the SandBox plan?
While on the SandBox plan you will receive general support on using the system and taking advantage of all the API calls that are available to you.
If you require any additional support with building specs or development work feel free to send us an email and we will be happy to help.
What is the Beta plan?
The Beta plan is here for when you reach the point you are ready to start onboarding new users and get their feedback about your app.
In this stage we will move the services to your own domain so your clients will see you when they use the service but a "Powered by Coriunder" logo will appear on all interfaces.
What is the Launch plan?
The Launch plan is here for the time you are fully ready to go live with your app or service. at this stage we remove all "Powered by Coriunder" branding and setup all the configurations needed for you to run at scale.
Faq

Payments


Can I use Coriunder for free?
The SandBox plan is completely free, you can build a full app using the SandBox API and even add functionality or your own Module while still in the SandBox mode.
We have clients that used the SandBox plan to build their app and launch successful POC with their clients before moving to the Beta plan.
Can I use Coriunder to start my own PSP (Payments Service Provider)?
The short answer is YES. since Coriunder is a payment gateway you can start your own PSP company in no time.
We are PCI level 1 certified and given that you will be using a white label of our technology, the road to your own certification is short.
Use one of our available integrations or bring your own provider and we will do the integration - the system support "Payment optimization" , which means it will route the transaction to the best provider according to where the card was issued and more.
We support settlement management, wire transfer and more.
How can I manage Payouts using Coriunder?
Coriunder manages the settlement life cycle and can generate an automated wire transfer depending on your banking provider.
If you want to learn more on how to adjust the system to your needs send us an email and we will be happy to discuss.
If I move to the Launch plan - what will the setup include?
Once you move to the Launch plan we will move all of the data you have acquired while in the Beta plan and move it to your own Database, we will remove all of the Coriunder branding and adjust all configurations to get you ready to scale.
What if I want to change plans?
We are here for you when you grow - once you are ready to move to the next phase, contact support and we will get the process going as soon as possible.
How long are your contracts?
Given the nature of our service we sign a service agreement with every client, this means the contract period can change according to your needs.